RHBG Limited T/A Paper Kite Media customer privacy notice.
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Email: robyn@paperkitemedia.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
We collect or use the following information for service updates or marketing purposes:
We collect or use the following information for research or archiving purposes:
We collect or use the following information to comply with legal requirements:
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
Legitimate interest:
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Legitimate interest:
Our lawful bases for collecting or using personal information for research or archiving purposes are:
Legitimate interest:
Our lawful bases for collecting or using personal information for legal requirements are:
Legitimate interest:
Where we get personal information from
How long we keep information
RHBG Limited keeps personal information only for as long as we need it for our legitimate business purposes or to provide you with the services you have requested.
We may also be obliged to retain your information for legal reasons such as when asserting our rights or assisting you with the exercise of your rights.
Who we share information with Data processors
Marketing, IT, Sales, HR and other third parties to perform business functions in United Kingdom
This data processor does the following activities for us: We use a number of third parties to perform business functions on our behalf, such as sending our newsletters, performing sales and marketing activities and hosting our online services and customer relationship management. We will only disclose the information necessary to enable these third parties to perform their services. Our service providers are contracted to comply with our instructions, protect the information and not to retain, use, or disclose the information for their own business purposes.
Others we share personal information with
Sharing information outside the UK
Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Cookies
A cookie is a small file which may be downloaded to and stored on your computer, phone, tablet or other device when you visit a website. More general information about cookies is available here.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by being able to remember your choices and preferences.
We use traffic log cookies to identify which pages on our websites are being visited. This helps us analyse data about web page traffic and improve our website’s reliability and to tailor it to customer needs.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you on your computer, other than the data you choose to share with us.
Necessary
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Analytics
These cookies help us to understand how visitors engage with the website. We may use a set of cookies to collect information and report site usage statistics. In addition to reporting site usage statistics, data collected may also be used, together with some of the advertising cookies described, to help show more relevant ads across the web and to measure interactions with the ads we show.
Advertising
These cookies are used by advertising companies to serve ads that are relevant to your interests and/or based on your previous interactions with the ads or website (e.g. remarketing). Some common applications of these cookies are to select advertising based on what’s relevant to a user; to improve reporting on ad campaign performance; and to avoid showing ads the user has already seen. We have no direct control over the information that is collected by these cookies.
How to reject cookies
You can control/restrict what cookies are stored based specifically on your interaction with this website. As soon as your preferences have been set, it will alter which cookies are stored from this website from that point onward.
If you want to have all historical data associated with first-party cookies deleted, please contact using the details at the top of this policy.
For third party cookies, you will need to contact the individual provider to have historical cookie data deleted.
You can also alter your browser settings. The procedure for doing so varies from one browser application to another. If you wish to reject cookies from our site, but wish to accept those from other sites, you may choose the option in your browser settings to receive a notice before a cookie is stored on your device.
By disabling cookies, you may be prevented from accessing some features of our site or certain content or functionality may not be available.
To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
Last updated
2 August 2024